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Baymont Inn & Suites Freeport

1060 Riverside Drive, Freeport, IL 61032 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Freeport
  • Phone Numbers
      Phone: 1-815-599-8510
      Fax: 1-815-599-8610
      Reservation: 1-800-434-5800
  • Up to 3 pets allowed for a non-refundable charge of $35 per stay. Pet Sanitation Fee is $35 if applicable. ADA defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
1060 Riverside Drive Freeport, IL 61032

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Baymont Inn & Suites Freeport  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Baymont Inn & Suites Freeport  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Baymont Inn & Suites Freeport  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Baymont Inn & Suites Freeport  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Baymont Inn & Suites Freeport  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Baymont Inn & Suites Freeport  Value
3.05 3 of 5 stars

“Screwed up our booking!”

  , Mountain Pine
We booked a King Non-Smoking Suite 2 weeks ahead of time. When we arrived we were told our room was not ready yet. We asked how long it would be. We were told about an hour. We waited the hour and came back in. We paid and went up to our room. When we got to our room it was a regular King Non-Smoking room(NOT A SUITE). I went downstairs again and asked about our suite. They said that others had decided to stay and there was not a suite available for us. I asked how come I was charged the same price as a suite for a regular room. They told me our room was a mini suite? I asked what a mini suite was. We were told it had everything a suite has (couch etc). However our room was exactly like the picture of the regular King room not the picture of the suite(no Couch etc.). It took some time for them to reduce our room to the regular room rate. If we had not noticed and had not continued to press the issue we would have been charged the price for a suite. A hotel should know which rooms are Suites and which rooms are regular rooms. This amounts to either deception or incompetance upon the part of the hotel and/or the staff.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.