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Baymont Inn & Suites Lubbock

3901 19th St, Lubbock, TX 79410 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Baymont Inn & Suites Lubbock
  • Phone Numbers
      Phone: 1-806-792-5181
      Fax: 1-806-792-1319
  • No smoking
  • Up to 2 pets are allowed for a non-refundable charge of $10 per night. ADA defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
3901 19th St Lubbock, TX 79410

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Baymont Inn & Suites Lubbock  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Baymont Inn & Suites Lubbock  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Baymont Inn & Suites Lubbock  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Lubbock  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Baymont Inn & Suites Lubbock  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Baymont Inn & Suites Lubbock  Value
2.05 2 of 5 stars

“Disappointed”

  , Lubbock
We have stayed here 3 different weekends since January. The ONLY thing that made us go back this time was the Manager (Diana), Heather and Kelly were exceptionally great to our group. And very friendly. The breakfast was always cold and gross, the two guys that work the front have NO CLUE how to be nice and accommodating. The second visit of ours, we had a mother that accidentally left a personal item that was worth $350 and when she called that evening, the guy at the front said they found nothing. This last time a pipe busted in the hotel and we were all out of water from about 6:30am-7:30am when we were trying to get ready and leave. Mind you there were 7 rooms with our group. Things happen no doubt, but what an inconvenience this caused for our families. We had to be at a tournament by 7:15am and this issue made all of us run very behind. No parking on one of the night's due to the fact they were hosting a group party in one of the banquet rooms. Not to mention that our toilette paper in our room (and only ours) the paper would shed all over us when we tried to use it. My husband said it was because it was old! Diana and the girls took such great care of my group and did as much as they could to make it better each time, but this last visit was the straw that broke the camel's back. I never give bad reviews on any of the places we stay, but this last time REALLY was the worst experience and I will never be able to stay there again with my group. I will miss the ladies but that is all I will miss! On this review my ratings will based on everything besides Diana and the two other girls!

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2.05 2.0 of 5 stars

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.