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Baymont Inn & Suites Lubbock

3901 19th St, Lubbock, TX 79410 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Baymont Inn & Suites Lubbock
  • Phone Numbers
      Phone: 1-806-792-5181
      Fax: 1-806-792-1319
  • No smoking
  • Up to 2 pets are allowed for a non-refundable charge of $10 per night. ADA defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
3901 19th St Lubbock, TX 79410

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Baymont Inn & Suites Lubbock  Cleanliness
1.05 Average TripAdvisor Location Rating of 1 of 5 for Baymont Inn & Suites Lubbock  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Baymont Inn & Suites Lubbock  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Baymont Inn & Suites Lubbock  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Baymont Inn & Suites Lubbock  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Baymont Inn & Suites Lubbock  Value
1.05 1 of 5 stars

“Bed bugs”

  , San Antonio
We had reserved a room for the wknd of May 9-11th for the Texas Tech graduation. Upon checking in the front desk clerk was nice, but that's about the only thing that went right. We got to our room which smelled like cigarette smoke & we have a 2yr who has respiratory problems & who recently got over having pneumonia, so that didn't make his breathing any better. We checked in around 8pm, got to our room got both of my kids in the shower & got them ready for bed. We had one king size bed and one sleeper sofa bed. Dusted off the sofa bed an got my kids ready for bed, after taking my shower & getting ready to lay down I pulled back the sheets and noticied a bug! I pulled back the covers and noticied 2 more then closely looked at all the pillows on the bed & there were more small bugs! I quickly called my husband over who saw them as well I took pictures & called down to the front desk to inform them about what we found. The clerk came up and witnessed bugs crawling all over the bed & on the pillows & apologized & said they had just sprayed 1 week prior & stated would call his manager to get us a different room. Needless to say took him 45 mins to finally get back to us after me calling to the front desk again. By this time it was a little after 11:30pm & I had 2 cranky kids (2 &10), they put us in a way smaller room for the night & after the clerk & my husband checked the room out prior to us moving over there. I was so tempted to sleep in my car instead of there. We got moved I another room the next day which was cleaner but still smelled like cigarette smoke. So during our stay we stayed in 3 different rooms, would not recommend this place to anyone, luckily we got our money back for the incidence of bed bugs & I have the pictures of the bugs to prove they were bed bugs. Never again very unhappy with my families stay.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.