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Baymont Inn & Suites Washington

7 Cumberland Drive, Washington, IN 47501 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Baymont Inn & Suites Washington
  • Phone Numbers
      Phone: 1-812-254-7000
      Fax: 1-812-254-7099
  • No smoking
  • Pets with a maximum weight of 100 lbs are allowed for a $10 non-refundable fee per night. Pet Sanitation Fee is $50 if applicable. ADA defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
7 Cumberland Drive Washington, IN 47501

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Baymont Inn & Suites Washington  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Baymont Inn & Suites Washington  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Baymont Inn & Suites Washington  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Washington  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Baymont Inn & Suites Washington  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Baymont Inn & Suites Washington  Value
2.05 2 of 5 stars

“Poor service, broken amenities”

  , Lansing
We arrived at 4:30pm, 1.5 hours after our check-in time (after an 8 hour drive from Michigan). Our room was not ready, and we were not offered a room that was vacant and clean. So, we negotiated with the customer service person. We were able to get into a room, but we had to give up our King bed and large bathroom. We were never offered any type of discount or compensation, even though it was the hotel's fault, totally and completely. On top of that, there were two problems with our room that were never addressed, even after they were reported.First, the toilet lid was broken, and it would not stay open.Second, the shower drain was clogged to the point that we were standing in 3-4 inches of water after a 5-10 minute shower.When I return to visit Cedar Rapids in the future, I will not visit this hotel, and I will do everything I can to let people know of this miserable experience and terrible customer service. On top of all that, the fitness center equipment was broken. The exercise bike didn't work, and neither did the treadmill. One piece of equipment did work, but the climate control in the room was awful. It was heated to over 80 degrees! What a terrible experience.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.