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Baymont Inn & Suites Memphis East

6020 Shelby Oaks Drive, Memphis, TN 38134 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Baymont Inn & Suites Memphis East
  • Phone Numbers
      Phone: 1-901-377-2233
      Fax: 1-901-377-0709
  • maximum 3 pets per room, 15.00 USD fee per pet/per stay, pets must be disclosed at the time of check in and guest must sign pet agreement.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
6020 Shelby Oaks Drive Memphis, TN 38134

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Baymont Inn & Suites Memphis East  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Baymont Inn & Suites Memphis East  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Baymont Inn & Suites Memphis East  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Baymont Inn & Suites Memphis East  Service
1.05 Average TripAdvisor Value Rating of 1 of 5 for Baymont Inn & Suites Memphis East  Value
2.05 2 of 5 stars

“Ice Storm 2014”

  , Memphis
We went to the Baymont when power got knocked out at our house a few miles down the road. We had stayed there before when we moved to TN last August and then the room had been immaculate and the staff extremely friendly. This time I was not nearly as impressed. We called the hotel around 730 in the morning to check availability and they sad we could come right over. It wasn't until we packed up our baby and 2 dogs and got there that they informed us of the $25 early check in fee. That was quite upsetting. Then we get to the room and it was no where near as clean or nice as the first time we stayed there. The bathroom actually made my skin crawl and that hot shower I had been thinking of just wasn't going to happen. Then 2 hours later after speaking to the power company that it was going to be Days before we got power we decided we had to buy a generator. We packed up our things and went back to the front desk. Told them we were leaving and asked about the rate of the room. Not only were they not willing to prorate the room even though we were there for only 2 hours and hadn't used anything but the TV and Sink, they charged us More than the posted online rate of $54 + the Early check in fee + $15 per dog + Tax. So that 2 hours in a dirty room totaled $134. We were extremely disappointed and will not be back.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.