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Baymont Inn & Suites Hattiesburg

123 Plaza Drive, Hattiesburg, MS 39402 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Baymont Inn & Suites Hattiesburg
  • Phone Numbers
      Phone: 1-601-264-8380
      Fax: 1-601-264-8381
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
123 Plaza Drive Hattiesburg, MS 39402

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Baymont Inn & Suites Hattiesburg  Cleanliness
2.05 Average TripAdvisor Location Rating of 2 of 5 for Baymont Inn & Suites Hattiesburg  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Baymont Inn & Suites Hattiesburg  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Baymont Inn & Suites Hattiesburg  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Baymont Inn & Suites Hattiesburg  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Baymont Inn & Suites Hattiesburg  Value
2.05 2 of 5 stars

“Disappointing, Dull, and Dishonest”

  , Seattle
Whenever we tried to bring something to someone's attention we were to often met with no response or a condescending attitude. One example of this is that the dismal hot tub that they do have, we mentioned 3 separate things: 1) temperature was barely bathtub warm...when we saw the employee again she said it was at 103 degrees (which she didn't verify with a thermometer at the actual hot tub) it was not 103 degrees according to my thermometer but 99, 2) a day later we brought to the attention of another employee that there were bugs floating in the hot tub, no one apologized or even appeared to check it out (my children were still in the pool for another hour and no employees came in, and 3) this is the worst hot tub I have ever been in. Raw concrete that you sit on (and my height by the way is 5'2' and the water came to my belly button, I even joked with a gentlemen who appeared to be 6' or better that I get why he was just putting his feet in because sitting on the bench his butt might get wet. He said they had sat in it and it did in fact cover only his lap. Add to that no jets for legs, and the jets they had along the back of the "seats" pointed up and gushed more water out of the hot tub than anything else. I have never experienced a hot tub this badly installed before, and for the caliber of hotel they "claim" to be it was truly disappointing and dull.As for this dishonest portion of my title. I was in town for a funeral and all of these things happened. One the first time I called this hotel they told me they were fully booked, called back an hour later and found out that wasn't the case. Now every other hotel was in fact fully booked for the weekend. I called 3 separate times to book rooms, and on each call requested the funeral/bereavement rate as that's what family was coming for. I have documents that show she told me that for the weekday nights my rate would be $69 just like she assured me on the phone. However when checkout time came my bill was charged $89 for each of those nights. I stayed Monday-Friday with a Saturday morning check out. When I brought it to the front desk clerks attention she told me there was nothing she could do about it......that's over $80 difference in the booked rate for those 4 nights, plus paying the $109x2 weekend rate, and having to pay for a rollaway bed ($10 for each night) and taxes!I will never recommend this hotel, it rates only slightly better than the nasty dive motels (Nieva Jean, 7 star...).

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.