Book online or call us: 1-800-337-0550 |Contact Us|Customer Care|About Baymont

Baymont Inn & Suites Florence

1826 West Lucas Street, Florence, SC 29501 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Florence
  • Phone Numbers
      Phone: 1-843-468-9994
      Fax: 1-843-468-9993
  • Pets are allowed, maximum weight 15 lbs. $15 fee per night. ADA-defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
See All Reviews
Traveler Reviews brought to you by
1826 West Lucas Street Florence, SC 29501

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Baymont Inn & Suites Florence  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Baymont Inn & Suites Florence  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Baymont Inn & Suites Florence  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Florence  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Baymont Inn & Suites Florence  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Baymont Inn & Suites Florence  Value
1.05 1 of 5 stars

“Nightmare in Battle Creek”

  , Franklin
We left our room at 8:30 am and returned at 5:30 pm to an uncleaned room. I would have called the front desk to report it if the phone in the room actually worked! I then went to the front desk to inquire as to why our room was not cleaned I was told that we had a DND sign on our door. The Do Not Disturb sign never left the towel rack in the room where it was hung EVER! I front desk gal said there was nothing she could do as housekeeping was gone and there was no management staff available. The front desk gal (appx. 23-28 yrs. old) said "Dear how many towels do you want?" "Excuse me? You referring to me as Dear is inappropriate!" "Then Ma'm how many towels do you want?" She then proceeded to call my husband "Honey". What kind of customer service training are you giving your employees? My son was a Director of guest services at a resort on the strip in Las Vegas, front office manager in the Wisconsin Dells and is currently with Disney Cruises. I'm certain I know how customers should be treated and this was not it. We will be returning to Battle Creek in the near future without a stay at the Baymont.

Other Recent Traveler Reviews from Baymont guests:

4.0 of 5 stars

 
  , Hurlock
5.0 of 5 stars

 
  , Sevierville
3.0 of 5 stars

 
  , Port Charlotte
  , Pinckney
  , Petersburg
4.0 of 5 stars

 

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.