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Baymont Inn & Suites Concord/Mentor

7581 Auburn Road, Rt 44 off I-90, Painesville, OH 44077 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Concord/Mentor
  • Phone Numbers
      Phone: 1-440-579-0300
      Fax: 1-440-579-0301
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
7581 Auburn Road, Rt 44 off I-90| Painesville, OH 44077

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Baymont Inn & Suites Concord/Mentor  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Baymont Inn & Suites Concord/Mentor  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Baymont Inn & Suites Concord/Mentor  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Baymont Inn & Suites Concord/Mentor  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Baymont Inn & Suites Concord/Mentor  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Baymont Inn & Suites Concord/Mentor  Value
2.05 2 of 5 stars

“No tongs?”

  , Gettysburg, Pennsylvania
I selected this hotel based on the glowing reviews, but now I'm wondering, did I really stay in the same place? When we checked in Friday evening, I first noticed there were were no ramps in the parking lot curb to make it easier to wheel your luggage up, and that the rear doors to the parking lot weren't automatic. If it hadn't been raining, I probably wouldn't have minded so much fumbling with luggage and doors and umbrellas, but I've come to expect those automatic, sliding glass doors. Apparently, this hotel chain is too frugal to install them, though. Next, I noticed the ice machine on the third floor had an "out of order" sign taped to it, and it looked like it had been out of order for a long, long time. When I got to the room, I thought a circuit breaker had tripped because we didn't have lights in the bathroom or entry way. I just wasn't patient enough, I found out. This hotel uses low-wattage CFL bulbs that take forever to respond and light up... not a good choice for entry waylighting. The next morning, the hot water ran out mid-shower, and when we went down to breakfast, the juice machine had an "out of order" sign on it, too. The biggest turn-off, though, was that there were no tongs or serving utensils put out for use with the pastries, or hard boiled eggs, or bread, so guests just had to reach in an touch everything with their hands (which they did). That's when we decided to eat breakfast somewhere else. When I checked out, the clerk didn't even ask me how I enjoyed my stay. It was just as well, under the circumstances.

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4.0 of 5 stars

 
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.