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Baymont Inn & Suites Concord/Mentor

7581 Auburn Road, Rt 44 off I-90, Painesville, OH 44077 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Concord/Mentor
  • Phone Numbers
      Phone: 1-440-579-0300
      Fax: 1-440-579-0301
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
7581 Auburn Road, Rt 44 off I-90| Painesville, OH 44077

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Baymont Inn & Suites Concord/Mentor  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Baymont Inn & Suites Concord/Mentor  Location
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Concord/Mentor  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Baymont Inn & Suites Concord/Mentor  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Baymont Inn & Suites Concord/Mentor  Value
1.05 1 of 5 stars

“Bad Room”

  , Wayne Ashtabula County, Ohio
I never write reviews but this stay was poor, and I don't even like to complain but had nothing but issues with our stay. First the front desk staff needs to be a bit friendlier second the room wasn't what I thought it would be the fridge didn't work, the phone in the room didn't work, no HBO like was told they had, the shower was so loud and water pressure was low, the beds are the worst Ive ever been in, the place was dead but yet they had everything staying at the Hotel in the same area so we heard everything and people in the next room to us checked in later and slammed every door over and over again, heard them talking loud in the halls so got no sleep and the breakfast in the am was a joke nothing was filled and again the front desk guy seem liked he didn't want to be there when we asked for stuff that was empty. During the night we found bugs in the room killed like six of them showed the front desk guy in the AM and I bought a dead one I killed to show the guy front desk and never got Im Sorry just "I will write down this and someone will get back to you" Greg the manager called back couple days later left a voice message so I called back and days later still no call back. I called this back and this Greg is never there! Seem like this place needs some Customer Service training. Only thing was the Pool was nice, had the pool all to ourselves. But overall very sad stay and it seems like this place doesn't care!

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.