Book online or call us: 1-800-337-0550 |Contact Us|Customer Care|About Baymont

Baymont Inn and Suites Rockford

662 North Lyford Road, Rockford, IL 61107 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Baymont Inn and Suites Rockford
  • Phone Numbers
      Phone: 1-815-229-8200
      Fax: 1-815-229-8220
  • Maximum of 4 pets allowed per room for a non-refundable fee of $10 per pet per night. Pet Sanitation Fee is $50 if applicable. ADA defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
See All Reviews
Traveler Reviews brought to you by
662 North Lyford Road Rockford, IL 61107

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Baymont Inn and Suites Rockford  Cleanliness
1.05 Average TripAdvisor Location Rating of 1 of 5 for Baymont Inn and Suites Rockford  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Baymont Inn and Suites Rockford  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn and Suites Rockford  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Baymont Inn and Suites Rockford  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Baymont Inn and Suites Rockford  Value
3.05 3 of 5 stars

“Poor Customer Service”

  , Fond Du Lac
I was in town unexpectedly for my father who was in critical condition at the hospital. Upon arrival at 2 AM to book and check into a room they would not give me any discount rate lower that my AAA and then told me because it was not a full price rate I would not be able to get my rewards club points. My father ended up passing away and we needed a late check out the next day so we could actually get a couple of hours of sleep before making a long drive home. The person at the front desk told us that the best they could do was one hour past normal check out but that we would be CHARGED A HALF DAY'S STAY. They were rude on top of it. I had a rate $12 cheaper than what they were offering me pulled up on their own website and they would not honor it, they said, " Unfortunately, you have to book through the website for that rate, we cannot honor that."Should I need to stay in this town again it will not be at this place and I will NOT recommend it to anyone else either.

Other Recent Traveler Reviews from Baymont guests:

5.0 of 5 stars

 
  , Bronson
  , Madison
  , Manchester
4.0 of 5 stars

 
  , Wisconsin Rapids
  , Springfield
  , Stafford
  , Hammonton

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.