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Baymont Inn & Suites Columbia Maury

715 S. James M Campbell Blvd, Columbia, TN 38401 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Baymont Inn & Suites Columbia Maury
  • Phone Numbers
      Phone: 1-931-388-3326
      Fax: 1-931-490-0764
  • Two pets up to 25 lbs are allowed for a non-refundable charge of $20 plus tax per pet per night with a $100 refundable deposit. ADA defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
715 S. James M Campbell Blvd Columbia, TN 38401

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Columbia Maury  Service
1.05 Average TripAdvisor Value Rating of 1 of 5 for Baymont Inn & Suites Columbia Maury  Value
1.05 1 of 5 stars

“My experience was horrible.”

  , Columbus
My stay was horrible. Original phone reserv. was messed up over the phone. Management locked us out of our room because of the error, we never saw a checkout receipt to indicate there was a problem with the reserv. My bank notified me, at breakfast. Yvonne said she extended my stay, after seeing our stuff in our room, yet she nor any other staff member informed us our rate changed for the day we should had scheduled anyway over the phone prior to arriving. Nor did housekeeping to clean our room. The option we were given was to change out our towels and empty our trash at 1230/ 100p, if we wanted anything done because they may nothing be available to clean after we were done getting dress for our event, which would have been around 230 or 300 at the lastest. Raul needs leadership and customer service training. He sets a poor example for his staff, in the of customer relations and leadership. I was highly offended by the tone and attitude he felt appropiate to address me with, after Yvonne went to go get him to help resolve my issue with my bill. The fact that he was comfortable to reprimand me for not taking responsibility to ask about the change in my rate that his staff made on their own, pushed my my tolerance over the edge. I told him his staff failed to do due diligence. I was left with the impression my rate 149.99 not 199.99 each night. I called and filed a compliant on the corporate level. His conduct was unacceptable. I was in a non smoking room that smelled like cigar lounge. I told the front desk. Nothing was done about it

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.