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Baymont Inn & Suites Florence

1826 West Lucas Street, Florence, SC 29501 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Florence
  • Phone Numbers
      Phone: 1-843-468-9994
      Fax: 1-843-468-9993
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
1826 West Lucas Street Florence, SC 29501

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Baymont Inn & Suites Florence  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Baymont Inn & Suites Florence  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Baymont Inn & Suites Florence  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Baymont Inn & Suites Florence  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Baymont Inn & Suites Florence  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Baymont Inn & Suites Florence  Value
3.05 3 of 5 stars

“Good overall... with a couple minor issues”

  , Valparaiso, Indiana
Overall, we were happy with the hotel: its amenities, the location, the price, etc. They were undergoing some renovation, as there were rolls and rolls of carpet in the drop-off zone out front, but it didn't get in our way. We were there for 2 nights while we vacationed in South Haven. It's less than 2 miles from the hotel to the shore, so in 5 minutes we could go from our room to the downtown shops.We enjoyed the free internet, free continental breakfast, the hot tub, and the in-room microwave and refrigerator. There were, however, a few minor issues...1. When we arrived, I asked about late checkout and was told that it was available: noon instead of 11:00 am. I said, "Great, that sounds good. Thanks." However, when I asked on the morning we were leaving if they had us set for late check-out, she said we weren't. Fortunately, she took care of it right away. But what if I hadn't asked?2. On the morning after our first night's stay, we were leisurely in leaving. We put the Do Not Disturb sign on the door, since we could see the cleaning cart in the hall, then removed it when we left around 11:00. When we came back around 3:30 for a nap, they hadn't cleaned our room. No big deal, we thought, the cleaning cart was still in the hall, so we figured they'd get to it. We waited in the lobby for a half hour or so, reading, before I asked at the front desk when it would be clean. She asked someone in the laundry room (right behind the front desk), and they said our Do Not Disturb sign was still up when they went by. We told them that we took it down when we left at 11:00. She insisted that it was still on the door at 1:00. (?) Eventually, they found someone willing to go up and clean it, and 30 minutes later we were back in our room for a nap.3. When we first arrived in our room and started taking the decorative pillows off the beds, we discovered someone's used breathe-right nasal strip stuck to the back of one of them. Gross... but we just threw the pillow on the floor and didn't think about it. It was gone after the room had been cleaned.4. The hot and cold were reversed in the tub/shower. It wasn't a big deal, but it meant occasionally getting chilled when we tried adjusting the temperature mid-shower.Other than these issues, our stay was pleasant. If we go for a hotel in the area again, we wouldn't hesitate to go back.

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