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Baymont Inn & Suites Florence

1826 West Lucas Street, Florence, SC 29501 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Florence
  • Phone Numbers
      Phone: 1-843-468-9994
      Fax: 1-843-468-9993
  • Pets are allowed, maximum weight 15 lbs. $15 fee per night. ADA-defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
1826 West Lucas Street Florence, SC 29501

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Baymont Inn & Suites Florence  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Baymont Inn & Suites Florence  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Baymont Inn & Suites Florence  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Baymont Inn & Suites Florence  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Baymont Inn & Suites Florence  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Baymont Inn & Suites Florence  Value
3.05 3 of 5 stars


  , Catoosa
First of all, I felt that we were discriminated against because we had two children with us. Both my husband and I spoke with a staff member who came to our room on two different occasions between (10:00pm and 11:30pm) with complaints of stomping on floors from the rooms below. The stomping was not coming from our room on either occasion. Our children are very well behaved and at that time of night were not walking around the room. They were in bed, one sleeping and the other watching tv. We did however note that you can hear "stomping" througout the night, unable to pinpoint where it was coming from. We also were able to hear children throughout the hotel as well as dogs barking. We didnt complain however because it didnt bother us. On the second night of our stay, I went to the front desk to request an extra conditioner and again was asked by the front desk staff if our children were running down the hall on the second floor. I informed her that they were not my children as mine are accompanied by an adult at all times. She then stated that we must ask all guests who have children when we recieve a complaint. Needless to say, this was very offensive as I didnt observe any other guests being asked this at this time or on the previous night!!! I asked if we could change rooms but was told that the hotel was completely booked that night, which could explain the excessive noise in the hotel. About the hotel, I felt that our room was not in presentable shape mostly because of the condition of the door and locks. Our top lock was not functioning, the door was not flush with frame and had a moderate gap on the top. The door was heavly cracked and scratched around the locks and door knob indicating that somone had broken into the room before. It wasnt repaired well and I didnt feel safe. The door did not open with ease either. The beds and pillows were very nice and comfortable. The room was clean but did have a slight odor of animal urine but I must say that the other guests in my party did not smell this odor. The bathrooms were very clean. I believe that the staff in the breakfast room was very friendly and helpful. The breakfast was nice and offered several choices for guests.

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