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Baymont Inn & Suites Florence

1826 West Lucas Street, Florence, SC 29501 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Florence
  • Phone Numbers
      Phone: 1-843-468-9994
      Fax: 1-843-468-9993
  • Pets are allowed, maximum weight 15 lbs. $15 fee per night. ADA-defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
1826 West Lucas Street Florence, SC 29501

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Baymont Inn & Suites Florence  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Baymont Inn & Suites Florence  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Baymont Inn & Suites Florence  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Baymont Inn & Suites Florence  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Baymont Inn & Suites Florence  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Baymont Inn & Suites Florence  Value
3.05 3 of 5 stars

“Enjoyed Stay & Have Comments”

  , Roselle
We were greeted by the nicest person, Peter, your night manager. He was pleasant & very helpful. Every time we saw him, he had a smile & a kind word to say. He started our trip in such a great way. So very friendly & WONDERFUL customer service skills. He deserves recognition!Unfortunately, we also had a negative experience with another manager. She was the manager on Saturday afternoon & early Sunday. On Saturday am, we put a "do not disturb" sign up while we went down for breakfast. Came back to the room & took the sign down. We went out to South Haven & returned about 4:00pm. Room was not done & I politely asked her why. She went to her list & mentioned the sign & told me the cleaning person was gone. Acted rude & bad attitude. Another person did clean the room later. On Sunday, the breakfast buffet was low on supplies & food (we went around 9:00). No tea at all. I do not drink coffee, so this was important to me. Again, asked this same person & told "no tea". She needs a customer service lesson. I will note that the management should have an additional person during breakfast service. Maybe she would givebetter service? With the attitude, not sure. Otherwise, with the exception of this manager, we had a nice time. This is our 3rd time at your place & would think we would be treated as a valuable & with the prospect of a returning guest.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.