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Baymont Inn & Suites Mason

2793 Waterpark Drive, Mason, OH 45040 US

Check in:
After 4:00 PM
Check in: After 4:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Baymont Inn & Suites Mason
  • Phone Numbers
      Phone: 1-513-754-1166
      Fax: 1-513-754-1172
  • No Pets Allowed

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
2793 Waterpark Drive Mason, OH 45040

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Baymont Inn & Suites Mason  Cleanliness
1.05 Average TripAdvisor Location Rating of 1 of 5 for Baymont Inn & Suites Mason  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Baymont Inn & Suites Mason  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Mason  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Baymont Inn & Suites Mason  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Baymont Inn & Suites Mason  Value
3.05 3 of 5 stars

“Poor Customer Service”

  , Fond Du Lac
I was in town unexpectedly for my father who was in critical condition at the hospital. Upon arrival at 2 AM to book and check into a room they would not give me any discount rate lower that my AAA and then told me because it was not a full price rate I would not be able to get my rewards club points. My father ended up passing away and we needed a late check out the next day so we could actually get a couple of hours of sleep before making a long drive home. The person at the front desk told us that the best they could do was one hour past normal check out but that we would be CHARGED A HALF DAY'S STAY. They were rude on top of it. I had a rate $12 cheaper than what they were offering me pulled up on their own website and they would not honor it, they said, " Unfortunately, you have to book through the website for that rate, we cannot honor that."Should I need to stay in this town again it will not be at this place and I will NOT recommend it to anyone else either.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.