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Baymont Inn & Suites Florence

1826 West Lucas Street, Florence, SC 29501 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Florence
  • Phone Numbers
      Phone: 1-843-468-9994
      Fax: 1-843-468-9993
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
1826 West Lucas Street Florence, SC 29501

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Baymont Inn & Suites Florence  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Baymont Inn & Suites Florence  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Baymont Inn & Suites Florence  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Florence  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Baymont Inn & Suites Florence  SleepQuality
5.05 Average TripAdvisor Value Rating of 5 of 5 for Baymont Inn & Suites Florence  Value
3.05 3 of 5 stars

“The Worse Hotel Manager EVER!!!”

  , Wellford
My stay at the Georgetown, SC Baymont Hotel was the absolute worse. I am a 46 year old male and I've stayed at many hotels in my lifetime. I've stayed in low budget to 5 star resorts but, my stay at the Baymont was terrible. Let me begin by saying it was my wedding weekend and it began at check-in. Prior to me booking myself a room and a few others for out of town guests I contracted a special rate for 68$ a night.I also purchased 4 rooms for $79.00 a night through dealchicken.com. We had many guests attending our wedding and the hotel was completely booked. Some guests did not receive the special rate which was not a problem because the associates on duty (Curtis & Samantha) were very accommodating. They both made sure the guests received the rates the hotel promised. It wasn't until the next morning when the manager arrived that our troubles began. We started our day (me and my Bride) early around 8:00am by taking a trip to the local barber shop and nail salon. When we returned to the hotel we were informed that the rooms paid for via dealchicken.com and another that was paid for in cash the night before were NOT paid for. So we ( the bride and groom) and another guest needed to make a payment or vacate because she needed to fill those rooms for paying guests. This was told to us by Christy Amamm , the Manager. We explained to her that we had indeed paid for the rooms but she continued to argue with us . Our wedding was @ 3pm and we argued with her until 1:30pm. The manager went as far as to call the associate from the night before (Curtis) and have him come in from home to verify that we did indeed pay. It was only a few short minutes that had went by before Curtis showed her proof of payment not only for the room paid for in cash but, also the rooms purchased via dealchicken.com. Due to Christy Amamm's non- accommodating spirit, me and my bride were both late to our own wedding. NO APOLOGY from the manager, NO Thank you for filling the hotel with guests, no complimentary room or anything that said," hey I made a mistake." I even stayed an extra day until Monday the 1st of July and upon checking out the manager still had a bad attitude and offered no sympathy for almost ruining our wedding day. Thanks Christy Amamm. U SUCK!

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