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Baymont Inn & Suites Corbin

174 Adams Road, Corbin, KY 40701 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Corbin
  • Phone Numbers
      Phone: 1-606-523-9040
      Fax: 1-606-523-0072
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

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  • Experience Hometown Hospitality at its best
  • Award-winning hotel recognized for superior
  • customer service and exceptional quality.
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Traveler Reviews brought to you by
174 Adams Road Corbin, KY 40701

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Baymont Inn & Suites Corbin  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Baymont Inn & Suites Corbin  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Baymont Inn & Suites Corbin  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Corbin  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Baymont Inn & Suites Corbin  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Baymont Inn & Suites Corbin  Value
3.05 3 of 5 stars

“Poor Customer Service”

  , Brooklyn
Unfortunately, I had a negative experience fueled by a overnight desk attendant who did not have any customer service skills and lacked transparency. Upon check in, it was determined that I had one room with a king size bed. I requested that my room be changed to a room with two twin size beds since I was traveling with my elderly brother. The attendant promptly notified me that he would not be able to do this for free because his boss would fire him. I asked him how much would the change cost me and he stated ten dollars. I reluctantly agreed to the ten dollar fee. Upon check out it was discovered that the attendant charged me ten dollars nightly and not the flat ten dollar fee. I informed him that this was not the agreement and that it was dishonest. He informed me that he already processed it and would have to go through a long procedure to cancel the charge. Since my flight was leaving from Orlando and I had a drive of 125 miles to the airport I conceded to leave the charge remain.I travel frequently and was quite surprised at the unprofessional, sneaky demeanor of this hotel staff member. Needless to say, I will NOT be recommending this hotel to friends or family.

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