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Baymont Inn & Suites Florence

1826 West Lucas Street, Florence, SC 29501 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Florence
  • Phone Numbers
      Phone: 1-843-468-9994
      Fax: 1-843-468-9993
  • Pets are allowed, maximum weight 15 lbs. $15 fee per night. ADA-defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
1826 West Lucas Street Florence, SC 29501

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Baymont Inn & Suites Florence  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Baymont Inn & Suites Florence  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Baymont Inn & Suites Florence  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Florence  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Baymont Inn & Suites Florence  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Baymont Inn & Suites Florence  Value
2.05 2 of 5 stars

“Not happy with the 'customer service'”

  , Fargo
The hotel was nicely remodeled. However, lacking in customer service. I asked for extra towels at 2 pm and still didn't have them when we got back to the hotel at 8:30 pm. I had to ask a 2nd time. Staff had to be reminded several times during breakfast to make more coffee, re-fill the juice and to re-fill the pastries. I was woke up at 5:30 am and DID NOT request a wake up call....not happy at all about that. I told the girl at the front desk about it and she said some guy called. There was only three girls in our room. There were no towels in the pool area. Not sure why they weren't filled the night before. The shuttle was about half hour late picking us up. The internet was very slow. And when my sister turned in our room keys to the front desk, we were not asked how our stay was. Not impressed at all with the customer service.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.