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Baymont Inn & Suites Florence

1826 West Lucas Street, Florence, SC 29501 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Florence
  • Phone Numbers
      Phone: 1-843-468-9994
      Fax: 1-843-468-9993
  • Pets are allowed, maximum weight 15 lbs. $15 fee per night. ADA-defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
1826 West Lucas Street Florence, SC 29501

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Baymont Inn & Suites Florence  Cleanliness
2.05 Average TripAdvisor Location Rating of 2 of 5 for Baymont Inn & Suites Florence  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Baymont Inn & Suites Florence  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Baymont Inn & Suites Florence  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Baymont Inn & Suites Florence  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Baymont Inn & Suites Florence  Value
1.05 1 of 5 stars

“So bad we left early”

  , Indianapolis
I have never had so many employees apologize to me when staying at a hotel. I think they were embarrassed for the condition of the hotel too. The side door did not lock, twice we found entrances propped open with rocks "probably someone just sneaking out for a smoke" . Room was not made up but some new towels and half of the trash taken out. In fact someone put two bags of trash outside the door of the room next to ours on the first afternoon and it was still there the next day at 4 PM. It probably would have stayed even longer had I not carried it to the trash area in the vending area. The staffed folded sheets behind the front desk if they were not eating in the next room. We passed on the free breakfast because the area was dirty and the options minimal. Ice machine was moldy, vending machine out of order, and the floor and walls in the vending area showed repeated water damage. We chose Baymont because we knew it would be a nice clean safe hotel and either they have not inspected this Inn or they have lower their standards. The staff was very nice but repeatedly apologized and indicated there was nothing they could do. The town is lovely and the people we met wonderful, but we left a day early because we felt unsafe and so disappointed in the situation. It appeared as if the owner was trying to make more profit by minimizing the staff and this is very short sighted. As we left, we discussed the hotel and decided that this was more what you think of with a hotel that cost$59 a night and later at breakfast talking with a local, they indicated they sometimes stayed there when working late and paid $69 which was more in line for what they provided. Even at that rate we would never stay here again.

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