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Baymont Inn & Suites Kalamazoo

2203 South 11th Street, Kalamazoo, MI 49009 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Baymont Inn & Suites Kalamazoo
Baymont Inn & Suites Kalamazoo
  • Phone Numbers
      Phone: 1-269-372-7999
      Fax: 1-269-372-6095
  • No smoking
  • Maximum 2 pets allowed for a non-refundable charge of $10 per pet per night. Maximum 60 pounds. ADA defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
2203 South 11th Street Kalamazoo, MI 49009

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Baymont Inn & Suites Kalamazoo  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Baymont Inn & Suites Kalamazoo  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Baymont Inn & Suites Kalamazoo  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Kalamazoo  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Baymont Inn & Suites Kalamazoo  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Baymont Inn & Suites Kalamazoo  Value
2.05 2 of 5 stars

“So disappointed on this stay!!!”

  , Canton
Stayed here before as our daughter attends OU and location perfect for this! Pulled up and 2 men smoking on bench right outside entry to lobby, to our surprise they followed us in and walked behind the counter to wait on us!!!! YUK! The room was not good, bathroom fixtures in need of repair (silver chrome like peeled off) , baseboards of floor warped and dirty, carpet dirty, drawers of dresser and nightstand with stains INSIDE of them and didn't open correctly. Worst thing is our room was nonsmoking and smoking rooms only 2 doors down. When you entered our hall from the stairs from the parking lot, the smell hits you like a brick! Then you have to walk THROUGH the smoking section to get to the pool and we noticed that many rooms had the swing lock engaged to keep door open a little bit so people could go back and forth to rooms without having to knock. UGH. The pool was nice. Warm temps and the hot tub nice. On the next night (Sat) we swam before dinner and went to get towels in the clean towel section of the towel station. Imagine our surprise when we found STAINED disgusting BATHMATS instead of towels. The stains were dark brown and yellow and really obvious on EVERY towel!! We stepped into lobby where the gentleman (not behind counter) told us that he KNEW they were stained but they were out of towels and housekeeping wasn't there to help. Disgusting!! That night was loud and sleepless as the walls must be thin and people were running up and down hallways yelling all night. Picked up phone to call front desk and phone did not work...just crackled. UGH. Worst stay at this hotel! The horrible thing is we have reservations for Mom's weekend and there are NO other hotel rooms anywhere in town so we are forced to stay again!!!!! Last stay here was much better, Worst things were smoking staff when we pulled up, smoke smell EVERYWHERE and filthy towels at the pool that the staff knowingly put out!!! If you have any other option....take it! It's a shame because with a little work and planning of smoking rooms so that you don't have to walk through them all the time...this could be a bargain stay to visit Athens and OU!!

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