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Baymont Inn and Suites Lexington

2400 Buena Vista Road, Lexington, KY 40505 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Baymont Inn and Suites Lexington
  • Phone Numbers
      Phone: 1-859-293-6113
      Fax: 1-859-299-1424
  • No Pets Allowed

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
2400 Buena Vista Road Lexington, KY 40505

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Baymont Inn and Suites Lexington  Cleanliness
2.05 Average TripAdvisor Location Rating of 2 of 5 for Baymont Inn and Suites Lexington  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Baymont Inn and Suites Lexington  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn and Suites Lexington  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Baymont Inn and Suites Lexington  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Baymont Inn and Suites Lexington  Value
1.05 1 of 5 stars

“NAKED WOMAN”

  , Middleburg Heights
We were given a room in the hallway close to the pool....(first consideration when people check in...consider they have no children with them....they need to go on the quite side of the hotel) children ran up and down the hallway until 11:30pm....we had traveled all day and need to get up early but at this place not sleep was in order...on top of the children ...you can hear the freeway traffic.....THEN, this is completely unbelievable and unacceptable....at ""3 a.m."" in the morning someone was screaming at the top of their lung and wake us up from a dead sleep....all I heard was "HELP", I jump straight up out of bed and open my door a crack and low and be hold...standing just in front of out door is a ""completely"" naked woman screaming " MY HUSBAND IS UPSTAIRS AND HAS TAKEN ALL MY MONEY, HELP, HELP!!!!!! """ *Just completely unbelievable...what kind of people are they letting stay there....maybe local business service are being done at this hotel........THEN, at 9am the housekeeping department knock on the door (?),,,we are like "who the hell" .....answered the door....oh, we will come back....are you kidding me..called front desk ask again what time is check out 12 noon..so, seriously wouldn't you go by a list from the front desk as to who has checked out until noon, instead of waking people up. Just amazing...just common sense really.......went to check out...ask for gentleman at front if he was manager and he said my name is up there but I just really run the front. I am like, what does that mean.....explained to him all the issues we had and he said yea I know. Surprised at the unprofessional customer service approach that was taken....I believe after all this he should have said....I am sorry for any disturbance and inconvenience this may have cause therefore, we are waiving you room charged and we hope you will give us another opportunity of staying when you in this area again. ****My opinion to all visiting in that area....there are several hotel in that area (all on top of each other)....try another hotel for sure. Things happen, we know that but, customer service should always be number one and it was not in this instance. Good luck to those who try this hotel.

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