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Baymont Inn and Suites Decatur

5100 Hickory Point Frontage Rd, Decatur, IL 62526 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:30 AM
Check out: Before 11:30 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Baymont Inn and Suites Decatur
  • Phone Numbers
      Phone: 1-217-875-5800
      Fax: 1-217-875-7537
  • Contact the hotel directly at 217-875-5800 for pet policies. ADA defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
5100 Hickory Point Frontage Rd Decatur, IL 62526

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Baymont Inn and Suites Decatur  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Baymont Inn and Suites Decatur  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Baymont Inn and Suites Decatur  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn and Suites Decatur  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Baymont Inn and Suites Decatur  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Baymont Inn and Suites Decatur  Value
3.05 3 of 5 stars

“Great Bed! Thats about it”

  , Overland Park
The Hotel Room itself really was fine. Nice fridge, small tube tv, with adequate channels (nothing fancy). The bed was literally the most comfortable bed I've ever slept on. The bathroom was a little scary, one of the light bulbs was out, the shower and curtain were grimy. all of that is not a huge problem for me though. My problem lied within the staff and their clueless attitude towards service. I booked 2 rooms online and entered all my credit card info at that time. I was notified by my friend that they cancelled one of the rooms without calling me. Then they made it seem like they were doing a huge favor to him by giving him the room right next to mine that they had just cancelled. When I checked in they tried to double charge me for my room, which had already been charged online. Disaster! Our rooms were not serviced in between nights and both rooms ran out of toilet paper and towels. Lastly, which is the least of my worries but the "business center" didn't have a printer. The hotel staff wouldn't come up with any accommodations for me to print two sheets of paper. As I said, I will never book this hotel again, unless i need somewhere to make a pit stop overnight, because the bed was the only plus!

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