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Baymont Inn & Suites Florence

1826 West Lucas Street, Florence, SC 29501 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Florence
  • Phone Numbers
      Phone: 1-843-468-9994
      Fax: 1-843-468-9993
  • Pets are allowed, maximum weight 15 lbs. $15 fee per night. ADA-defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
1826 West Lucas Street Florence, SC 29501

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Baymont Inn & Suites Florence  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Baymont Inn & Suites Florence  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Baymont Inn & Suites Florence  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Baymont Inn & Suites Florence  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Baymont Inn & Suites Florence  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Baymont Inn & Suites Florence  Value
2.05 2 of 5 stars

“The foreign owner does not care about customer...”

  , Peoria
The foreign owner does not care about customer satisfaction. I had a problem with checking out sooner than my initial reservation specified. Although I was checking out by their check out time they still charged me an extra $25 as a penalty. When I was discussing the matter with the owner, he stood there chewing gum, half listening to what I was saying, nodding in a condescending manner, and then simply said that is our policy. The rooms were not very clean. If you are on the first floor you can hear people walking above you and there is a squeaking to the place. Some of the parents in our group received calls wanting credit card information over the phone weeks after the room was reserved. When they refused to provide the information on a call that wasn't initiated by them, they were told that there was no guarantee they would have a room. The person working in the breakfast area was unfriendly and handled unwrapped food items with her bare hands.The overall service was awful. The staff are rude. The prices are not any better than other hotels. I switched to the Drury Inn for the remainder of my time in the area and the service was wonderful!

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