Baymont Inn & Suites Florence

1826 West Lucas Street, Florence, SC 29501 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Florence
Baymont Inn & Suites Florence
  • Phone Numbers
      Phone: 1-843-468-9994
      Fax: 1-843-468-9993
  • Pets are allowed, maximum weight 15 lbs. $15 fee per night. ADA-defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
1826 West Lucas Street Florence, SC 29501

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Baymont Inn & Suites Florence  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Baymont Inn & Suites Florence  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Baymont Inn & Suites Florence  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Baymont Inn & Suites Florence  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Baymont Inn & Suites Florence  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Baymont Inn & Suites Florence  Value
4.05 4 of 5 stars

“A little disappointed in room 307”

  , Avondale
My wife and I were staying for 4 nights the week of Thanksgiving. When we got to the hotel, check-in was quick and efficient. The room was nice. The TV was horrible. The owner apparently decided to cut costs by only subscribing to basic (analog) cable, and trying to read the ticker on ESPN, for example, was nearly impossible because of the distortion.The refrigerator didn't work. I pulled it away from the wall and it was plugged in. It wasn't a big deal at first because we weren't using it the first two nights, but we were walking out through the lobby on Thanksgiving day and I mentioned it to the guy working the front desk. He said he'd take care of it. Well, he didn't. Sorry, but you don't tell someone you're going to do something and then not do it, particularly at your workplace.Admittedly, we were late getting up nearly every day, but I've never seen a hotel that ONLY services rooms in the morning...until now. Apparently if you're not out of your room by noon, you get to empty the trash yourself, get fresh towels yourself, and any other things you need. Most hotels I stay at have a "Do Not Disturb" door sign and also a "Service Room Now" door sign. This one had only a "Do Not Disturb" door sign, I'm guessing because a "Service Room Now" sign would incorrectly imply that someone would be available to do it.The water pressure was nearly non-existent. I'm glad I have my Air Force haircut because I can only imagine how long it would take someone to rinse their hair in that shower. I hope it was just something wrong with my room, but the water pressure was substandard at both the shower and the sink.The "free breakfast" was pretty bad, compared to other hotels we've stayed at. Biscuits that were tough, gravy that tasted burnt, scrambled eggs (they were okay), but not a hint of bacon, sausage, or ham in sight. Meatless breakfast. In Illinois. Seriously? Might as well stick to the stale muffins or bagels that they had on hand.The bed was comfortable, the room temperature was easily regulated, the bathroom was clean, and I was happy with all of that. There are times when that's ALL I want from a hotel (Vegas trips, for example). But when I'm going to be living in a room for 4 nights while I'm back "home" visiting family for the holidays, I expect more. I certainly expect people to do what they say they're going to do. Anything else is dishonesty, something I will not tolerate no matter how little I'm paying.

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