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Baymont Inn & Suites Dubuque

4025 Mcdonald Dr, Dubuque, IA 52003 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Baymont Inn & Suites Dubuque
  • Phone Numbers
      Phone: 1-563-582-3752
      Fax: 1-563-582-0113
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
4025 Mcdonald Dr Dubuque, IA 52003

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Baymont Inn & Suites Dubuque  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Baymont Inn & Suites Dubuque  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Baymont Inn & Suites Dubuque  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Dubuque  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Baymont Inn & Suites Dubuque  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Baymont Inn & Suites Dubuque  Value
2.05 2 of 5 stars

“Unpleasant Experience!”

  , Saint Joseph
I was extremely unhappy with the way I was treated at this hotel. One of the front desk staff, Amy I believe her name was, was extremely rude and when I spoke with her to let her know they had made a mistake on my bill she pretty much said it was not her problem and was completely disrespectful and did nothelp resolve htis issue at all. I finally spoke with one staff member who assisted me and was very nice, but overall TERRIBLE customer service. Also, the Manager was unavailable the entire weekend so that these concerns could not be addressed until the following week. The hot tub was cold. And then when I stayed my second night (which I had to because we already had it reserved and there was nowhere else to stay, they screwed up my bill AGAIN and once again, no manager available and I had to wait and do all the legwork with the bank to fix THEIR mistake. And when I did finally get to speak to a manager, he acted as though my complaints were no big deal and said he had been gone and had a lot to take care of so he would get to it as soon as he could. No offer to compensate me for the time, stress, or inconvenience of my stay.My family and friends will never be staying there or any other Baymont Inn again

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3.05 3.0 of 5 stars

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.