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Baymont Inn & Suites Florence

1826 West Lucas Street, Florence, SC 29501 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Florence
  • Phone Numbers
      Phone: 1-843-468-9994
      Fax: 1-843-468-9993
  • Pets are allowed, maximum weight 15 lbs. $15 fee per night. ADA-defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
1826 West Lucas Street Florence, SC 29501

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Baymont Inn & Suites Florence  Cleanliness
1.05 Average TripAdvisor Location Rating of 1 of 5 for Baymont Inn & Suites Florence  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Baymont Inn & Suites Florence  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Florence  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Baymont Inn & Suites Florence  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Baymont Inn & Suites Florence  Value
1.05 1 of 5 stars

“Disrespectful, no communication through employees, promised free suite, didnt get it”

  , Salt Lake City
I had stayed at the Baymont inn & suites the previous week and accidentally booked it at the wrong location. I called back not even ten minutes later to change the reservation and the reservation was apparently non cancellable so I ended up getting charged for the room and the room at the other location. The manager e-mailed me apologizing for the inconvenience and offered me a free upgraded room with a king bed and jetted tub. Also 15% off every stay after that. I came back in to town Wednesday night of the following week and called the hotel a few hours before my expected arrival time and tried to reserve a room and explained to the young lady on the phone about the email I had gotten from the Manager. She informed me that no reservation was necessary and to just come in. Show the email to whoever was working at the front desk and they would make sure I got my free room. Upon arrival, I did not get a free room. Not only did I not get the free room, I got the downgraded room, paid full price, and the front desk agent acted like I was a complete idiot for even asking him to comp my room. It was too late to go to any other respectable hotel and get a room so mortified and extremely upset I stayed at the Baymont that night.

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