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>Naperville Hotels

>Baymont Inn & Suites Naperville

>Ratings & Reviews

>Review

Baymont Inn & Suites Naperville

1585 Naperville Wheaton Road, Naperville, IL 60563 US

Maps & Directions

Check in:: After 3:00 PM; Check in: After 3:00 PM

Check out:: Before 12:00 PM; Check out: Before 12:00 PM

TripAdvisor Rating

Based On

Phone Numbers

Hotel website

Pets with a maximum weight of 50 lbs are allowed for a non-refundable deep cleaning charge of $25 per pet per week(Max of 2). Pets must be in crates at all times if left unattended in room. ADA defined service animals are also welcome at this hotel.

Traveler Reviews brought to you by

Baymont Inn & Suites Naperville

1585 Naperville Wheaton Road| Naperville, IL 60563

TripAdvisor Traveler Rating:

Average TripAdvisor Cleanliness Rating of 5 of 5 for Baymont Inn & Suites Naperville

Cleanliness

Average TripAdvisor Location Rating of 5 of 5 for Baymont Inn & Suites Naperville

Location

Average TripAdvisor Rooms Rating of 1 of 5 for Baymont Inn & Suites Naperville

Rooms

Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Naperville

Service

Average TripAdvisor SleepQuality Rating of 1 of 5 for Baymont Inn & Suites Naperville

SleepQuality

Average TripAdvisor Value Rating of 2 of 5 for Baymont Inn & Suites Naperville

Value

2.0
“Terrible first and last impression of this hotel due to the...”; Feb 18, 2013 Beth L, Silvis; Terrible first and last impression of this hotel due to the front desk employee. No smile, no greeting, no thank you at check out. Broken thermostat on unit in room. No way to control temp. It would get hot hot and then we'd have to shut it completely off till we got cold and then turn it back on. Wifi not working. Only things available for breakfast were high carb. Bagels, toast, waffles. No cereal, no eggs, no yogurt, no fruit.
Read management response to this review.

Management response from
HospitalityMgr, Manager

We would like to thank you for taking your valuable time and filling out a survey. We do apologize if our staff was anything but courteous, friendly and professional. We are in the process of refreshment and renovation of the whole property which does include our breakfast. « hide
Other Recent Traveler Reviews:

“Good budget hotel if you can tolerate some service...”

Feb 17, 2013 Andreas M, Bloomington

“Everything was great. The front desk was very helpful to...”

Feb 15, 2013 David D, Naperville

“poor service”

Feb 09, 2013 Peter R, Aurora

“Great Location but some issues need to be addressed”

Jan 30, 2013 Steven B, Fort Wayne

“Do not stay here”

Jan 20, 2013 Ryan A, Catlin

“If you can book through Priceline and name your own price...”

Jan 14, 2013 Kathy K, 60137

“Bad Customer Service”

Jan 14, 2013 Stephanie L, Minneapolis

“Communication”

Jan 11, 2013 Kathleen T, Lexington

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

© 2012 TripAdvisor LLC