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Baymont Inn & Suites Florence

1826 West Lucas Street, Florence, SC 29501 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Florence
  • Phone Numbers
      Phone: 1-843-468-9994
      Fax: 1-843-468-9993
  • Pets are allowed, maximum weight 15 lbs. $15 fee per night. ADA-defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
1826 West Lucas Street Florence, SC 29501

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Baymont Inn & Suites Florence  Cleanliness
2.05 Average TripAdvisor Location Rating of 2 of 5 for Baymont Inn & Suites Florence  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Baymont Inn & Suites Florence  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Baymont Inn & Suites Florence  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Baymont Inn & Suites Florence  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Baymont Inn & Suites Florence  Value
1.05 1 of 5 stars

“Would not recommend to anyone I care about”

  , Chapel Hill
This was the absolute worst experience I have ever had in a hotel. I would not recommend staying in this hotel to anyone I care about. First of all, the hotel actually looks nothing like the pictures on their website. Secondly, I (a 19-year-old girl) was given one of ONLY THREE rooms with doors facing the outside despite being told on the phone when making my reservation that the door would be indoors, and then was told by the staff that the only way they could switch my room was if I did it before noon, which was actually impossible with my business schedule there. Hey, not a big deal right? Could be worse. That's what I said until I had some experiences with other people in the hotel outside (the elevators are also outdoor), including being harassed and followed by a group of males completely tattooed (yes their faces were tattooed) saying really disgusting things to me that are not appropriate to share in this review when exiting the elevator on the lobby floor, only to find that the door to the lobby was locked and had to knock until the concierge stopped doing whatever he was doing and came to his post. I had prepaid for the hotel from Thursday to Sunday so I could sightsee after finishing my business engagements on Friday, but when my boyfriend's flights were canceled due to inclement weather on the east coast I decided to leave that night. I was forfeiting two nights that I had already paid for but felt so unsafe in this hotel, and so unprotected by the indifferent staff, that it was not worth the money at all. I did not feel safe walking into or out of my room. I did not even feel comfortable telling the young lady at the front desk why I was checking out early because I did not feel like the staff had my (the guest's) best interests and safety as a priority. To top it all off, this woman had to search the premises for the shuttle driver for 20 minutes since he was nowhere to be found, despite my having talked to him 10 minutes ago and saying he would be ready immediately (of course he said no word of apology, or any words at all for that matter, once he finally showed up).

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.