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Baymont Inn & Suites Florence

1826 West Lucas Street, Florence, SC 29501 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Florence
  • Phone Numbers
      Phone: 1-843-468-9994
      Fax: 1-843-468-9993
  • Pets are allowed, maximum weight 15 lbs. $15 fee per night. ADA-defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
1826 West Lucas Street Florence, SC 29501

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Baymont Inn & Suites Florence  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Baymont Inn & Suites Florence  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Baymont Inn & Suites Florence  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Florence  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Baymont Inn & Suites Florence  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Baymont Inn & Suites Florence  Value
1.05 1 of 5 stars

“The worst hotel stay in my 40+ years of travelling!!!!”

  , Canton
1) Upon check-in, found I couldn't get a room on the top floor. Was given a room for 5 nights that had the noise of the highway out back and the noise of the a/c just outside my room. Complained and was moved to a room with a known problem with the TV. Finally moved to room 218, where I quickly checked out the TV, saw the TV was good and finally was able to relax after driving hundreds of miles. As a Wyndham Rewards member staying 5 nights, you'd think I'd receive some kind of nice room. 2) After a while, I noticed all the following problems with the room- no refridgerator. was told there was a nightly charge for this.- bathroom had cracked or loose tiles, peeling wallpaper, and the handle to turn the water on looked as it was about to fall off.- the sink was also cracked and the plastic casing around the hair dryer plug was cracked exposing the wires.- the so-called recliner in the room did not recline.- there was an HBO schedule, but HBO was not one of the few channels offered.- in the main room, the AC unit was partially out of the wall, a screen was loose and about to fall in the window, wallpaper was peeling, and the molding around the floor was buckling away from the wall in several places.- the room had at one time held 2 double beds but now was a king. However, there was a piece of wood just nailed onto the wall where one of the head boards had been, and the twin lights over the bed was actually a foot into the bed space just waiting for me to whack my head. And the electrical plug by the bed had no shielding. 3) After a while, I noticed that each night there was a lot of noise above me. Come to find out the 3rd floor was completely filled with college students who made noise all the time. IF I WANTED THE COLLEGE DORM EXPERIENCE AGAIN, I'D HAVE ASKED FOR IT!!! Repeated attemps to call down to the front office were not answered in part because their mailbox was full and you rarely found a human being sitting at the desk in the evening, once all the guests had checked in for the day.4) The final slap in the face came when I checked out only to find that the hotel billing was higher than the rate quoted when I made my on-line rervation. This seems to be a new Wyndham "feature" as it happened elsewhere. Fortunately, the young lady who moved me out of the room with the bad tv, was at the desk, resolved the problem and let me be on my way.FOLKS, I COULDN'T MAKE THIS UP IN A MILLION YEARS.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.