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Baymont Inn & Suites DeKalb

1314 W Lincoln Highway, Dekalb, IL 60115 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
2.05Average TripAdvisor Overall Rating of 2.0 of 5 for Baymont Inn & Suites DeKalb
  • Phone Numbers
      Phone: 1-815-748-7100
      Fax: 1-815-756-5047
  • Maximum 2 pets are allowed for a non-refundable charge of $20 per pet per stay. Pet Sanitation Fee is $200 if applicable. ADA defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
1314 W Lincoln Highway Dekalb, IL 60115

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Baymont Inn & Suites DeKalb  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Baymont Inn & Suites DeKalb  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Baymont Inn & Suites DeKalb  Rooms
4.05 Average TripAdvisor Service Rating of 4 of 5 for Baymont Inn & Suites DeKalb  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Baymont Inn & Suites DeKalb  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Baymont Inn & Suites DeKalb  Value
1.05 1 of 5 stars

“Extremely Unsatisfied with Baymont Inn & Suites”

  , Minneapolis, Minnesota
The staff was friendly, which I appreciated, but they were not the issue. I was very disappointed with the accommodations. I stayed in a suite so I would have access to a fridge. The first thing I noticed about my room was the room number plate had fallen off the wall and the room number was written directly on the wall with a marker. This should have been my first sign to turn around and leave. When I entered the room, the layout was nice. I opened the fridge to put away food and noticed it was dirty - someone previously had spilled liquid in it and it had never been cleaned out. I spread some napkins over the dried mess and put my items in the fridge. As I was putting my items away, I noticed that there was a light bulb in the bathroom that was burned out and one of the lamps near the bedside did not work. I sat down in the living area to eat my dinner and watch TV. There was a cable box that was not working and I could not get a signal. I unplugged and reset it without any luck. Luckily the TV in the bedroom worked, but I did not feel like eating my dinner on the bed. The bathtub was stained - the areas around the jets looked like they had never been thoroughly cleaned and there were pinkish red stains on the tub. The water pressure was very low and it seemed like there was only one water temperature - HOT! There was no bathmat available so I had to place a towel on the floor to ensure I did not slip when I got out of the shower. Also, underneath the soap trays in the shower, I noticed hair that was not my own. It was pretty disgusting. The bedding was clean, but the blankets were rather thin. I got chilly in the middle of the night so I decided to turn on the heater. The heater was old and the smell it emitted was gross, so I turned it off. What was worse than being cold when I slept, was the fact that the hotel was right next to train tracks. A train went by several times during the night waking me up every time. When I drove down the street, I realized that a brand new Hampton had just opened. I ended up having to stay an extra day for work, so I booked my last night at the Hampton instead - which was absolutely amazing! The Baymont should really think about cleaning and a little remodeling if they want to stay in business especially with a brand new Hampton down the street. I will be returning to the DeKalb area again for work, and I guarantee I will no longer be staying at the Baymont Inn.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.