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Baymont Inn & Suites Hattiesburg

123 Plaza Drive, Hattiesburg, MS 39402 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Baymont Inn & Suites Hattiesburg
  • Phone Numbers
      Phone: 1-601-264-8380
      Fax: 1-601-264-8381
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
123 Plaza Drive Hattiesburg, MS 39402

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Baymont Inn & Suites Hattiesburg  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Baymont Inn & Suites Hattiesburg  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Baymont Inn & Suites Hattiesburg  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Hattiesburg  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Baymont Inn & Suites Hattiesburg  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Baymont Inn & Suites Hattiesburg  Value
2.05 2 of 5 stars

“Poor service, broken amenities”

  , Lansing
We arrived at 4:30pm, 1.5 hours after our check-in time (after an 8 hour drive from Michigan). Our room was not ready, and we were not offered a room that was vacant and clean. So, we negotiated with the customer service person. We were able to get into a room, but we had to give up our King bed and large bathroom. We were never offered any type of discount or compensation, even though it was the hotel's fault, totally and completely. On top of that, there were two problems with our room that were never addressed, even after they were reported.First, the toilet lid was broken, and it would not stay open.Second, the shower drain was clogged to the point that we were standing in 3-4 inches of water after a 5-10 minute shower.When I return to visit Cedar Rapids in the future, I will not visit this hotel, and I will do everything I can to let people know of this miserable experience and terrible customer service. On top of all that, the fitness center equipment was broken. The exercise bike didn't work, and neither did the treadmill. One piece of equipment did work, but the climate control in the room was awful. It was heated to over 80 degrees! What a terrible experience.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.