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Baymont Inn & Suites Jackson

2035 Bondsteel Drive, Jackson, MI 49202 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Baymont Inn & Suites Jackson
  • Phone Numbers
      Phone: 1-517-789-6000
      Fax: 1-517-782-6836
  • No smoking
  • Pets with a maximum weight of 60 lbs are allowed for a non-refundable charge of $10 per pet per night with a $50 refundable deposit. ADA defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
2035 Bondsteel Drive Jackson, MI 49202

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Baymont Inn & Suites Jackson  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Baymont Inn & Suites Jackson  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Baymont Inn & Suites Jackson  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Jackson  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Baymont Inn & Suites Jackson  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Baymont Inn & Suites Jackson  Value
3.05 3 of 5 stars

“Decent stay, shady staff”

  , Grand Rapids
The hotel itself was fine, the only problem was the staff. We had purchased a living social deal and had paid for the room already through that. When we arrived they asked for my card to pay for the taxes. Come to find out they charged us an extra 86 dollars. When we called them out on it they said that it originally wasn't there and when we kept pressing they finally said "oh yes there it is". We asked that they please refund us as we had already paid and they said they would by the end of the day. They did not end up doing this and we had to call them again to make them do it. They finally put the charge back on our card and refunded us after calling the hotel twice and calling corporate once. I looked on their website to see if anything like this had happened and come to find out there was another person in the exact same situation we were. They had purchased the same deal and were charged money that should not have been charged. I will never stay with a Baymont Inn and Suites anywhere ever again after this debacle. The staff was shady, the corporate customer service wasn't helpful, and I felt like I had to fight them to get my money back.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.