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Baymont Inn & Suites Smyrna

5130 South Cobb Drive, I-285, Exit 15, Smyrna, GA 30082 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Baymont Inn & Suites Smyrna
Based On 67 reviews67
  • Phone Numbers
      Phone: 1-404-794-1600
      Fax: 1-404-794-3600
  • No Pets Allowed

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
5130 South Cobb Drive, I-285, Exit 15| Smyrna, GA 30082

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Baymont Inn & Suites Smyrna  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Baymont Inn & Suites Smyrna  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Baymont Inn & Suites Smyrna  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Smyrna  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Baymont Inn & Suites Smyrna  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Baymont Inn & Suites Smyrna  Value
3.05 3 of 5 stars

“Would NOT stay again!!!”

  , Smyrna
When I booked the reservation I had to call 4 times to request an e-mail confirmation which I never received, annoying but not a huge deal. When we checked in we had other family members with us who were not staying in the hotel but just happen to be with us and the lady asked me how many people like 4 times as if I were lying to her. My mother-in-law and cousin that actually stayed there informed me that the same lady was very rude to her when they asked for extra towels and when she had to request another key twice because she kept having issues with it. Upon checkout, the lady asked me a few times again, how many people stayed in the room as if my answer was going to change just because I had other family members in the car with me. She was not warm or welcoming at all. To top it off, after we checked out, my kids had to use the restroom in the lobby and the same lady came out of her office to ask what we were doing??? I felt harassed by this point with all of the questions. She never welcomed us nor thanked us for staying there and was very rude. The hotel was already just "ok" but her horrible customer service made it a terrible stay. Convenient location but we will not return!

Other Recent Traveler Reviews from Baymont guests:

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3.0 of 5 stars

 
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.