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Baymont Inn & Suites Smyrna

5130 South Cobb Drive, I-285, Exit 15, Smyrna, GA 30082 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Baymont Inn & Suites Smyrna
Based On 49 reviews49
  • Phone Numbers
      Phone: 1-404-794-1600
      Fax: 1-404-794-3600
  • No Pets Allowed

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
5130 South Cobb Drive, I-285, Exit 15| Smyrna, GA 30082

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Baymont Inn & Suites Smyrna  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Baymont Inn & Suites Smyrna  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Baymont Inn & Suites Smyrna  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Smyrna  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Baymont Inn & Suites Smyrna  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Baymont Inn & Suites Smyrna  Value
1.05 1 of 5 stars

“Never Again!!!!!!!!”

  , Chattanooga
Terrible! We prepaid, but they tried to charge us for an additional room. Advising us to "put our children ages 17,12,6 in a separate room". When we refused, he reluctantly proceeded, we only received 1 key. The room was very bad. The smoke detector was down, wires hanging from ceiling, I told the clerk and he said "what do you want me to do, you can put it back up yourself, maintenance is gone for the day and I cannot do it". We had to ask for a plunger for the toilet. Mold in the ac unit. Trash from the previous people. The ceiling showed obvious evidence of patching. The doors do not have proper latches. The tub had stains, the furniture, linen and carpets were outdated. The hot tub wasn't hot, instead, the kids used it as a mini-pool. The pool room is on a timer so you sit in the dark until the lights come on. Most of all, The staff was arrogant, unapologetic and rude. I've NEVER been treated so badly. This visit reminds me of a place that maybe aims for the only-stay-because-you-need-to crowd, never concerned about return visits nor image. The photos on the site are deceitful except the pool. Which, you have to use ONLY the towels that are stored at the pool but you have to leave the towels at the pool, walk back to your room wet and toweless! Completely ridiculous that someone would run a hotel this way! If this is the average Baymont hotel, we will NEVER stay at another! When we checked out, the morning staff was unfriendly as well. NEVER again!

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