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Baymont Inn & Suites Florence

1826 West Lucas Street, Florence, SC 29501 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Florence
  • Phone Numbers
      Phone: 1-843-468-9994
      Fax: 1-843-468-9993
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
1826 West Lucas Street Florence, SC 29501

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Baymont Inn & Suites Florence  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Baymont Inn & Suites Florence  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Baymont Inn & Suites Florence  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Florence  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Baymont Inn & Suites Florence  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Baymont Inn & Suites Florence  Value
1.05 1 of 5 stars

“DO NOT STAY HERE”

  , Louisville
From moment we walked into the lobby I knew I had booked the wrong hotel but I still tried to keep an open mind. The lobby was old,run down and dirty. I didn't trust that the rooms would be cleaned so I polite asked the front desk lady if I could view the room before I signed for it. She took us down a hallway with ceiling tiles that were stained and falling. The walls were filthy and every door had dirty hand marks on it. She showed us a room and then said in gruff broken English "all rooms look same." I asked if this would be our room she said no. I could tell something was upsetting her but I felt I was being mislead and I asked again "could I please see the room we are going to have?" I could tell by her demeanor this question upset her greatly and she said "they are all same cleanliness I have no one at front desk to watch it. If you want to see room I'll have to call someone." I said "okay." We went back to front desk she called someone and told us we would have to wait 5 mins for him. We were heading to family party and were starting to run late but I said okay as I felt she was just trying to bluff how long it would be. 2 mins later a man appear (I'm assume he was maintenance as he was never introduce who he was) he took us to room we would have were we found multiple stains on sheets and just run down rooms. I asked if the sheets could be changed and he was polite and said yes. As we headed back to the front desk my boyfriend and I quickly tried to decide what to do. We didn't want to stay here but we had to be to family gathering in 10 mins. The route we came in we didn't pass any other hotels (it wasn't till we returned to the room late that night did we realize there was a Holiday Inn we could see from our room... wish I had opened curtains when we first looked at room) so we decided to take room since we were not going to spend any time at hotel except to sleep. We could shower at family's house... the tub was so gross I wouldn't even wash my dog in it! When we returned to front desk I let the lady know in an upbeat tone "We will take the room he is going to change the sheets for us." She got ANGRY and started yelling at me! I was floored by this and come to find out this was an owner. HORRIBLE! (I wish I could write whole story of how awful this stay was but unfortunately there is not enough space.) Just do yourself a favor and do NOT stay here!

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