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Baymont Inn & Suites Florence

1826 West Lucas Street, Florence, SC 29501 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Florence
  • Phone Numbers
      Phone: 1-843-468-9994
      Fax: 1-843-468-9993
  • Pets are allowed, maximum weight 15 lbs. $15 fee per night. ADA-defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
1826 West Lucas Street Florence, SC 29501

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Baymont Inn & Suites Florence  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Baymont Inn & Suites Florence  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Baymont Inn & Suites Florence  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Baymont Inn & Suites Florence  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Baymont Inn & Suites Florence  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Baymont Inn & Suites Florence  Value
2.05 2 of 5 stars

“Fell very short of expectations.”

  , Madison
No wireless connection. I was told by staff it must be my tablet. I had no problems on my trip at other locations during my trip, just at the hotel. The TV remote did not work all of the time. Were bothered three times about towels and then given no washcloths and had large gray stains on all but one towel.I required a handicapped room. I was not able to pass in front of the bed to the bathroom because the furniture was too close. My husband had to lift my transport over the bed so I could go to the bathroom. The toilet was too low. The grab bars were installed too low. The mat in the tub was coming detached and was unsafe. The grab bars in the shower were loose and the wall had large cracks (were the bar had been pulled out) that had been repaired with tub caulk. The shower chair that was in the bathroom was disgusting and appeared to have poop on it. We were very, very disappointed. We had plans to bring some our family back to our hotel room to visit in quiet. We were so embarassed by the room, we had to do something else. We even ended our trip sooner than planned because we did not want to stay at your hotel any longer. All the staff did was make excuses. As for breakfast, there were floaties in my coffee, not sure what they were exactly. They ran out of OJ. We found a hair in the bowl of hard-boiled eggs. The Front Desk REFUSED TO GIVE US A PRINT OUT OF OUR BILL.

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