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Baymont Inn & Suites Florence/Muscle Shoals

115 Ana Dr, Florence, AL 35630 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Baymont Inn & Suites Florence/Muscle Shoals
Based On 86 reviews86
  • Phone Numbers
      Phone: 1-256-764-5326
      Fax: 1-256-764-4433
      Reservation: 1-888-884-0835
  • Two pets up to 25 lbs are allowed for a non-refundable charge of $20 plus tax per pet per night with a $100 refundable deposit. ADA defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
115 Ana Dr Florence, AL 35630

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Baymont Inn & Suites Florence/Muscle Shoals  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Baymont Inn & Suites Florence/Muscle Shoals  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Baymont Inn & Suites Florence/Muscle Shoals  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Baymont Inn & Suites Florence/Muscle Shoals  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Baymont Inn & Suites Florence/Muscle Shoals  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Baymont Inn & Suites Florence/Muscle Shoals  Value
3.05 3 of 5 stars

“Unhappy employees and short staffed”

  , Twin Lakes
I arrived and room was not ready, desk clerk was in tears because they took her cleaning crew for thier higher end hotel and left her customers stranded, I have to change in a bathroom at a resturant before my meeting becuase room wasn't ready. Place was run down and not very well maintained. I have to say the desk clerk was very appologetic but thier was nothing she could do, they left her stranded. I see this company only supports thier higher end hotels and don't value thier lower end brands. Pretty dissappointed in my overall experience and with this brand of hotel.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.