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Baymont Inn & Suites Cedar Rapids

1220 Park Place, Cedar Rapids, IA 52402 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Baymont Inn & Suites Cedar Rapids
  • Phone Numbers
      Phone: 1-319-378-8000
      Fax: 1-319-378-8080
      Reservation: 1-866-378-8080
  • No smoking
  • Maximum of 2 pets are allowed for a $25 non-refundable charge per night. ADA defined service animals are welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
1220 Park Place Cedar Rapids, IA 52402

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Baymont Inn & Suites Cedar Rapids  Cleanliness
2.05 Average TripAdvisor Location Rating of 2 of 5 for Baymont Inn & Suites Cedar Rapids  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Baymont Inn & Suites Cedar Rapids  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Cedar Rapids  Service
1.05 Average TripAdvisor Value Rating of 1 of 5 for Baymont Inn & Suites Cedar Rapids  Value
1.05 1 of 5 stars

“Terribly dirty and rude employees”

  , Gainesville
We spent only one hour in the room. The toilet seat had a trace of pees that I had to wipe off with soap. My daughter and her friend found strands of hair in the bedding sheets and towels, which were supposed to be clean for new guests. So I decided to move to another hotel although it was getting pretty late night. Finally after spending 30 minutes to find a hotel, we left the room and went to the front desk to ask for cancellation. The man who was there went to the room to check it out and called the another female staff at the front. He told her that the room was used, so no refund or cancellation. The female employee rudely told me "You used the room, you used the bed and towels, so no refund." I told her that we didn't used the bed because it has strands of hair. She insisted that no refund can be made because we used the room. I didn't want to continue arguing because it was getting late and the girls had a state cross country meet early next morning. So, we left without getting refund. I was just shocked how rude the employees were and how poorly the hotel is managed. Before I made reservation, I read reviews and they were pretty good and the pictures looked nice which were far from the actual room. Don't be fooled by the information on their website or any other sites. You would be really shocked by the standard they hold. I ended up spending $180 for another hotel in downtown because other reasonably priced hotels were all booked. Although it was only 7 hour-stay, it was worth for our hygiene and safety. We could sleep well in a nicely appointed CLEAN hotel room. It was my first try at Baymont and I will NEVER stay at this hotel.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.