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Baymont Inn and Suites Kissimmee

4156 West Vine Street, Hwy 192 Mile Marker 15, Kissimmee, FL 34741 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Baymont Inn and Suites Kissimmee
  • Phone Numbers
      Phone: 1-407-994-1900
      Fax: 1-407-994-1901
      Reservation: 1-866-809-2420
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
4156 West Vine Street, Hwy 192 Mile Marker 15| Kissimmee, FL 34741

TripAdvisor Traveler Rating:

5.05 Average TripAdvisor Cleanliness Rating of 5 of 5 for Baymont Inn and Suites Kissimmee  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Baymont Inn and Suites Kissimmee  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Baymont Inn and Suites Kissimmee  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn and Suites Kissimmee  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Baymont Inn and Suites Kissimmee  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Baymont Inn and Suites Kissimmee  Value
1.05 1 of 5 stars

“Rip Off Hotel!!!!”

  , Bradenton
The Hotel is located in Kissimmee, Florida tucked back inbetween two vacant commercial buildings that were pretty run down however the exterior hotel appeared clean and the landscaping appeared nice so we figured lets give them some business. I had lived in the area 15 years ago and felt the area to be safe despite the neighboring vacant buildings. As I was approaching the entry way an African American couple was leaving the lobby indicating the hotel was full. I decided to check it out anyway. I was provided a room and was asked if I was staying one or two nights. I indicated at least one and most likely two. The employee indicated to let them know in the morning. As I was completing information a hispanic or latin male came into the lobby requesting a room and the gentleman was told the hotel was full with no rooms available. He departed quickly while another caucasian male came into the lobby asking for a room and was immediately taken care of. As I headed to our room I noticed an AAA sign of which we are members. The room was adequate for an older hotel with dated construction and limited sound surpression. First thing in the morning I indicated to the desk help that we were AAA members, would like to stay another night and what could be done to reduce the previoius nights rate with the AAA discount. The employee indicated that since the hotel was full it is their option on whether to accept the AAA discount and that they would not provide any discount. The employee also indicated that another night was not possible as the hotel was full and the employee that told us to let them know in the morning must have been new. I asked if anything could be done. The employee indicated that the hotel was booked full and that management would not take that chance. There was no attempt to assist us with another local affiliate. I indicated that this was not good business and proceeded back to our room to pack up and go down the street to another Hotel that was happy to obtain our business. I will not stay at another Baymont again and some serious training needs to be in place for both new and experienced staff. I am a professional business man that frequents hotels and what I experienced in the lobby was certainly discrimination and unprofessional handling of the situation. We called AAA to file a complaint and they indicated that it is up the hotel's discretion on whether to accept the AAA discount, therfore let the buyer beware!

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