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Baymont Inn & Suites Celebration

7601 Black Lake Road, Celebration, FL 34747 US

Check in:
After 4:00 PM
Check in: After 4:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Baymont Inn & Suites Celebration
  • Phone Numbers
      Phone: 1-407-396-1100
      Fax: 1-407-396-0689
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
7601 Black Lake Road Celebration, FL 34747

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Baymont Inn & Suites Celebration  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Baymont Inn & Suites Celebration  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Baymont Inn & Suites Celebration  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Celebration  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Baymont Inn & Suites Celebration  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Baymont Inn & Suites Celebration  Value
2.05 2 of 5 stars

“First and Last time”

  , Little Egg Habor, New Jersey
Of course I realize it was a hot 4 days, with that being said your staff was uncooperative to say the least. Housekeeping was terrible. I did not receive wash cloths and cups after I called the front desk. When we arrived we had 3 wash cloths after the first day of house keeping we were given 1, the first day we had 4 cups, after that 2. There was no do not disturb sign in the room only on the last day was one put there. only 2 Ice machines for all those rooms. And on the first day they did not work. I was on the 6th floor and we had no Wi-Fi service up there. When I stopped at the front desk I was told I had to call the support because and be in my room with my computer. I told the clerk I had no signal and just boost the signal to the 6th floor. She insisted I had to call. Two days later I called and the tech service told me they were trying to reach the maintenance staff at the hotel and they had no luck. no Wi-Fi.... The elevators where so hot and slow it was like a Sauna in them. The elevators was extremely dirty and smelly. Your Guest Services were more interested in signing us up for a Time Share pitch than she was giving us our parking permit. Your Front Desk staff was eating food at their stations and in the public view. It is easy to say I will not stay at a Baymount Property in the near future and I will tell 9 people about your Property at Celebration and how bad our stay was. I was given a recommendation to stay at this Property by a friend. I actually called my friend to see if I was at the correct location. He apologized to me for your condition. Your free breakfast was terrible, frozen waffles and only one toaster in operation. The Orange Juice was the only good thing I can comment on. Yes, I know it was hot ! But the service on the 6th floor was terrible, trash and linens remained on the walkway for hours until they were picked up. I am done and I am done with Baymount......

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.