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Baymont Inn & Suites Anderson

2040 Factory Outlets Drive, Interstate 5 - Exit 667, Anderson, CA 96007 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Baymont Inn & Suites Anderson
  • Phone Numbers
      Phone: 1-530-365-6100
      Fax: 1-530-365-3231
  • Maximum of two pets are allowed for a non-refundable charge of $15 per pet per night. Pet Sanitation Fee is $200 if applicable. ADA defined service animals are also welcome at this hotel. Page

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
2040 Factory Outlets Drive, Interstate 5 - Exit 667| Anderson, CA 96007

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Baymont Inn & Suites Anderson  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Baymont Inn & Suites Anderson  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Baymont Inn & Suites Anderson  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Baymont Inn & Suites Anderson  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Baymont Inn & Suites Anderson  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Baymont Inn & Suites Anderson  Value
3.05 3 of 5 stars

“Blood stained comforter and horrible customer service!”

  , Boise, Idaho
When my husband arrived at the hotel we had such high hopes that it was going to be a great hotel to stay. We drive to this area every year to visit my family and would love to find a hotel to be able to turn to. However, we will never be staying at this hotel again. Upon arriving at the hotel the front desk staff greeted us with a welcome smile and asked how we were and if we would like to tour our room before doing paper work. We thought it was a little different but thought that it was just great customer service. He walked us up to the second floor and opened the room to the jaquzzi suite. I had reserved our room 5 months in advance and I did not reserve the suite. Apparently the front desk staff had just gotten off the phone with a woman wanting to reserve the suite and he just assumed it was us. Once, he found out that we were not going into that room he looked up our reservations and said to us, "Oh, you just have the plain room. Can I have your ID and credit card?" He went from smiles and great customer service to practically accusing us of wasting his time. After we finished checking in we drove around to our room. When we walked up the stairs and into the hallway, it was the most God awful smelling hallway. Once inside the room it was more hot and humid then it was outisde. Keep in mind we were visiting Northern California in July. On the second morning I woke up and started cleaning up the room a little before we headed out and I found a huge old, dried blood stain on the comforter on our bed. I was absolutely disgusted. We came back later that day and our room was still not clean. We called down to the front desk and asked if they would come clean our room and change our bed linen. We went down to the pool for a few hours, but when we came back our room was still dirty. They finally came up around 4 pm to clean the room. We told them to make the bed, leave clean towels and just leave us alone. If it couldn't get any worse when I went downstairs to check out the front desk staff barely made eye contact. Other than asking if I wanted a receipt she made no effort to ask how my stay was or to have a nice day. I am very dissapointed in this hotel and my Husband and I will never be staying here again. Shame on this hotel for allowing these things to happen.

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