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Baymont Inn & Suites Florence/Muscle Shoals

115 Ana Dr, Florence, AL 35630 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Baymont Inn & Suites Florence/Muscle Shoals
Based On 67 reviews67
  • Phone Numbers
      Phone: 1-256-764-5326
      Fax: 1-256-764-4433
  • Two pets up to 25 lbs are allowed for a non-refundable charge of $20 plus tax per pet per night with a $100 refundable deposit. ADA defined service animals are also welcome at this hotel.

Baymont Inn & Suites
  • Experience Hometown Hospitality with a smile
  • FREE breakfast & FREE wireless internet
  • Most locations have pools, fitness & business
  • centers to help you feel right at home.
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Traveler Reviews brought to you by
115 Ana Dr Florence, AL 35630

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Baymont Inn & Suites Florence/Muscle Shoals  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Baymont Inn & Suites Florence/Muscle Shoals  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Baymont Inn & Suites Florence/Muscle Shoals  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Baymont Inn & Suites Florence/Muscle Shoals  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Baymont Inn & Suites Florence/Muscle Shoals  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Baymont Inn & Suites Florence/Muscle Shoals  Value
2.05 2 of 5 stars

“Dirty, Rundown, and Inefficient”

  , Florence
The sign advertising "clean rooms" was clearly meant for another property. The room was dilapidated and in need of repair and maintenance. The housekeeping staff were exceptional, however, but the realm of what that room needed was beyond their expertise. overpriced, for sure. Second time we have stayed here, and in the exact same room both times (not by request), and nothing about the room had changed. Cabinets were falling apart, carpet was torn and threadbare, faucet wasn't functional at an acceptable level, and you could feel the springs in the mattresses. Over $300 on this room, and it wasn't worth a single cent of it. Pool was dirty, and the breakfast was disgusting. Something was wrong with the television, speakers made a terrible buzzing sound. No business center available, though me was advertised. Had to stand and use the front desk computer in order to print business documents.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.